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  • Service and Experience Design

    Experience Design

    Understanding the "experience" of everyone in the ecosystem

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Service and Experience Design

Experience Design. User centered and service design innovation improves the delivery of animal health services. A new focus on improving the engagement and quality of the user's experience with veterinary services.

  • Innovations in the design and delivery of services to facilitate advances in veterinary medicine
  • Innovations in the practice and management of veterinary services
  • Adoption of gamification to create ‘experiences’ that achieve the desired real-world impact
  • Innovations in financial services for providers and pet owners